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NHTSA Complaint Number: 007102051 | Incident Date: Apr, 11 2007 |
Consumer's City: | Consumer's State: NE |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: LACROSSE | Model Year: 2007 |
Vehicle Involved in a Crash: No | Component's Description: Air bags:side/window |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 2G4WC582571 | Date added to File: May, 23 2021 |
Date Complaint Received: Apr, 12 2007 | Complaint Type: EVOQ |
Incident Reported To Police: No | Purchase Date: Feb, 27 2007 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: Tl*the contact owns a 2007 buick lacrosse. the contact checked nhtsa's crash test rating for the vehicle and found it to be very low. the contact also discovered a recall on gm's website for the side/curtain air bags not deploying. gm was called, and confirmed recall # 07003. nhtsa did not have a record of this recall. the contact stated that gm did not send the recall information in the mail , and was informed to contact the local buick dealer to schedule an appointment for the recall repair. after the vehicle was serviced the contact noticed that the repair order stated that only a partial repair for the recall was completed. the repair shop's reason for not performing the entire repair was because the vehicle did not have side air bags. the contact showed the mechanic that the vehicle contained side air bags, but they still would not complete the repair work. the manufacturer stated that they would call the dealer to resolve the problem, and advised the contact to bring the vehicle to another dealer. the second dealer could not understand how to perform the recall repair. the manufacturer issued case # 71-506543527. the current mileage is 3,850 and failure mileage was 3,730.*ak |