Consumer Complaint Detail

BUICK / LACROSSE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102051 Incident Date: Apr, 11 2007
Consumer's City: Consumer's State: NE
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LACROSSE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G4WC582571 Date added to File: May, 23 2021
Date Complaint Received: Apr, 12 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 buick lacrosse. the contact checked nhtsa's crash test rating for the vehicle and found it to be very low. the contact also discovered a recall on gm's website for the side/curtain air bags not deploying. gm was called, and confirmed recall # 07003. nhtsa did not have a record of this recall. the contact stated that gm did not send the recall information in the mail , and was informed to contact the local buick dealer to schedule an appointment for the recall repair. after the vehicle was serviced the contact noticed that the repair order stated that only a partial repair for the recall was completed. the repair shop's reason for not performing the entire repair was because the vehicle did not have side air bags. the contact showed the mechanic that the vehicle contained side air bags, but they still would not complete the repair work. the manufacturer stated that they would call the dealer to resolve the problem, and advised the contact to bring the vehicle to another dealer. the second dealer could not understand how to perform the recall repair. the manufacturer issued case # 71-506543527. the current mileage is 3,850 and failure mileage was 3,730.*ak