Consumer Complaint Detail

MERCEDES BENZ / ML320 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102056 Incident Date: Apr, 01 2007
Consumer's City: BEECH MOUNTAIN Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: ML320 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a mercedes ml 320. it is a 1999 model with less than 100,000 miles. the transmission slips out of gear when driving. sometimes the transmission locks in gear..so when pulling out in an intersection and one thinks the transmission was in low for power, it is locked in high and the car could not accelerate quickly enough to avoid a potential collision with oncoming vehicles. also, when driving, the transmission might slip out of gear at an inopportune time as well. one has to stop the vehicle and turn off the ignition and then restart which resets the transmission. i have spoken to many mechanics and they all say that mercedes has known about the problem and refuses to recall. i am having the transmission rebuilt but i believe there are many other people that have experienced the problem. a recall should be ordered on the 1999 through 2001 models before someone does get killed. we have experienced this problem many times in the past 2 years and we've had the mercedes dealer try to resolve the problem without resorting to a new transmission. we also had it to various independent mechanics that also failed in their efforts.*ak