| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007102124 | Incident Date: Apr, 12 2007 |
| Consumer's City: CAMERON PARK | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: AUDI | Model Year: 1996 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition:switch |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WAUDA88D1TA | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 12 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Let me start by saying i originally directed this complaint to the state attorney generals office, who sent me a letter, directing me to send this complaint to the nhtsa. the ignition switch went out in the 1996 audi a4, as described in recall # 06v403000. this left me stranded , and i had to have the vehicle pushed a few blocks down to the closest repair shop. the ignition switch was replaced, and i sent in my reimbursement form ,including proper documentation that the recall notice had asked for. this recall notice was of course sent to me by audi of america. i received a call from audi's customer service department, and they told me that they would not be reimbursing me. when i asked why, they said that the work had to be completed with in a certain time frame. i told them the recall notice sent to me mentioned no such time frame. then, they told me that the work could only be done at an audi dealership. i then replied that a reimbursement form was sent to me with the recall notice in case the work done anywhere else. when i told the customer service representative that the car had broken down and didn't have the luxury of taking the car to the nearest audi dealership, i was told that i could take all the original paperwork for the work that had been done, and the defective part to the nearest dealership where they would examine it, but they were not promising anything. this of course was not possible because the defective part was long gone, and the reimbursement form mentioned nothing of keeping it for any purpose. the reason i am writing this complaint was because i felt i was being cheated of my reimbursement money, when i have clearly produced all paper work, including receipts, that the reimbursement form had asked for. i would like to receive reimbursement in the amount of $398.44 from audi of america. *ak |
