Consumer Complaint Detail
FORD / EXPEDITION / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007102167 | Incident Date: Apr, 08 2007 |
| Consumer's City: ALTADENA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: EXPEDITION | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMRU17L1YL | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 13 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 17 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The events leading up to the failure included startup of the vehicle and on the second occurrance merely driving the vehicle - a 2000 ford expedition eddie bauer 5.4 ltr triton v8 with 90000 miles. the failure was of 2 separate spark plugs being blown from the cylinder head (both on the drivers side) a total of 3 times. the consequences was having the vehicle towed to a repair shop. the most recent repair was a recurrance of the same blown plug which happened in 2005. to correct the issues, the spark plugs were replaced and reinserted with repair kits to hopefully prevent future blowouts. additional consequences are that i no longer trust ford or my vehicles reliability. in researching this issue online, this is not a rare occurance and there have been vehicle fires where the spark plug has ruptured the fuel rail which sits directly above the spark plug holes. consumeraffairs.com has this report: http://www.consumeraffairs.com/news04/2007/03/ford_spark_plug_fire.html. do we need to wait until some actually dies before action will be taken to have ford do the right thing and repair this obvious defect? |