Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102309 Incident Date: Apr, 05 2007
Consumer's City: TEXARKANA Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 15 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a 2004 ford explorer sport-trac w/26,000 miles on it nine months ago. drove it to 31,000 miles, and noticed that the transmission was slipping and shifting hard. called the dealership and advised them of the problem. dealership stated that due to the warranty, 3 years or 36,000 miles, the item would not be covered. took to a transmission repair shop (total cost was $1,800) due to electronics and burnt bands. thanks but no thanks for ever buying a ford again. *ak