Consumer Complaint Detail

DODGE / DURANGO / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102428 Incident Date: Apr, 14 2007
Consumer's City: BALTIMORE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D4HB58D04F Date added to File: May, 23 2021
Date Complaint Received: Apr, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When i got into my truck to take my husband to work the radio did not have any sound, but the power was on. as soon as this happened i knew it was going to be a repeat of what happened last month, and it was! soon after the airbag light came on and many other lights on the panel. the gauges started jumping up and down. after i heard of the recall we took the truck to the dealer, they told us this was fixed, obviously it was not. i agree with complaint# 10060005, i feel water is possibly getting into places it should not be, the dealer had already resealed the top of my truck because my driver's side door was leaking and water was dripping from my headliner!, not long ago after it rained water was coming in near the windshield on the passenger side, we called the dealer again, and they told us they fixed the problem the first time! (i have pictures of the water dripping in my truck!) i also have video of the control panel as i was driving, with the gauges jumping and lights coming on and off! i would love for dodge to see the video, and explain how this is happening. this truck is unsafe. i am driving my mother's toyota right now!! *ak