Consumer Complaint Detail

DODGE / DURANGO / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102572 Incident Date: Feb, 28 2007
Consumer's City: YORK Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1D8HB48276F Date added to File: May, 23 2021
Date Complaint Received: Apr, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 01 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Issue i: stall vehicle was being driven down a sloping road that curved to the right approx 35-45 mph. steering became unresponsive and i realized moments later the vehicle's engine was no longer running. brought vehicle to the dealership. they could not find any problem. i recently went online to discover to my horror that i am not alone. in fact, on one discussion group over a hundred people reported experiencing stalls. i have a pregnant wife. i am concerned that were this to happen to her she would not have the strength to control such a large vehicle without power steering. issue ii: repeated warping of brakes. had vehicle for approx. 6,000 miles when noted pulsation of brakes. at next service i inquired about it and was told the rotors were warped and needed to be ground down. i felt it should have been covered under warranty. dealer declined. approx. 4,000 miles later the problem began to re-occur. i noted problem to dealership at next service. they expressed the rotors are warped. dealership accused me of driving to aggressively as being the only cause. i do not accept this as valid. i am not an aggressive driver. i have seen that numerous others have reported similar problems. i have since read that improperly torquing the lug nuts may be a cause for this problem. i do not think it unreasonable to expect breaks on a new vehicle to last more than 4k-6k miles before needing maintenance. my last suv required one significant break service during the 115,000 miles of ownership. i feel that both of these issues endanger the safety of my family. i feel that neither issue has been satisfactory addressed by dodge. *jb