Consumer Complaint Detail
VOLKSWAGEN / PASSAT / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007102592 | Incident Date: Apr, 11 2007 |
| Consumer's City: SAUKVILLE | Consumer's State: WI |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: PASSAT | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WVWPD63B12P | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 17 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My 2002 volkswagen passat developed a major fuel line leak inside the engine compartment. a metal high pressure fuel line that is mounted to the firewall either cracked or somehow blew a hole in the line. a high pressure stream of gasoline was being sprayed directly on top of the engine. this gasoline eruption as i will call it because the word leak is inadequate to describe the amount of gasoline that was spraying out of the hose in a location that is directly adjacent to a fuel line mounting bracket on the firewall. it is very visible in the photos i took. ak when i opened the hood of the vehicle i found a gasoline mist had covered the entire inside of the engine compartment. the leak was so bad i initially parked the vehicle in my garage but could smell the gasoline inside my home so i had to move it outside. the next day i had a dealer look at. he informed of he found the leak, i came into see the leak before he repaired it, he started the vehicle with the hood open and within seconds the top of the engine had gasoline spilling on top of it. i took some photographs that clearly show the spray of gasoline onto the engine. i requested that the dealer save the fuel lines that he removed from my vehicle, so i now have those at my home. i would be happy to supply these failed components as well as send in the photos. i contacted volkswagen regarding this incident and they expressed no interest in taking this opportunity to learn what could cause this major fuel line leak. they have not yet called the dealer to learn more about the repair, and they were not interested in me sending them the failed fuel line parts. i am appalled at volkswagen's lack of concern over this issue. i feel very strongly that safety needs to be a top concern for auto manufacturers and i do not believe that volkswagen is giving this incident the appropriate attention. please investigate this, i will be more than willing to assist in any way i can.*ak |