Consumer Complaint Detail

NISSAN / XTERRA / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102707 Incident Date: Apr, 11 2007
Consumer's City: LEXINGTON Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: XTERRA Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:accessory scissor/screw/bottle jack/lift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1ED28Y6YC Date added to File: May, 23 2021
Date Complaint Received: Apr, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 12 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The step boards of the 2000 nissan xterra are corroding. i have been the only owner of the vehicle and there has been no damage or unusual usage of the step boards that would have casued the corrosion. otherwise, the vehicle, both mechnaically and body, is in excellent shape. *ak i have taken the vehicle to two body shops and both agree the step boards need to be replaced and cannot be repaired. estimates for new step boards and installation range from $500 to $670. the service manager at my local nissan dealer indicates the step boards are supposed to be very durable and should not have corroded. however, he was unable to get any financial assistance from nissan to replace the step boards. my direct request to nissan was also turned down. since i had to enter a date in the form below, i entered the date nissan telephoned me and said they would not be assisting me in my effort to replace the step boards. my file number was 567.8334. there have been no accidents or deaths due to the defect. however, this is clearly a defective factory installed part on the vehicle.