Consumer Complaint Detail

AUDI / A6 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007102719 Incident Date: Feb, 05 2007
Consumer's City: DENVER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring:interior/under dash
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Apr, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was pouring windshield fluid into my audi a6 one day. i sat down in the car to move it onto the street because i wanted to wash it, i turned the ignition on, as i got in i smelled burning plastic. i thought nothing of it so i drove it to the street. smoke started pouring out of the vents on the drivers side of the cabin. i rolled down the windows and the sunroof because i thought the air-conditioning or heater was having a problem. i turned the car off and got out and watched the smoke for a minute. the smoke then turned a black-dark grey color. then came flames pouring out of the vent on the drivers side. just then i hear this piercing screech and pop, the car was completely ruined inside and soot spewed everywhere around the car i then turned the hose on which i already had out from when i was going to wash my car. i put a majority of the fire out, so i walked over to my garage and got a fire extinguisher and sprayed it all over to make sure it was out. i hosed my car out and around, surprisingly the interior was still intact but just a tad bit dirty, so i took it to my friend who owns a dealer/body shop and he got the car fixed and its just like new again. he was saying something about wiring and headlights but i was just happy that my car was back. please fix this audi because i would hate to see someone get hurt over this problem and be less fortunate than i was. out of the whole mess i had to get a new dashboard, steering wheel, windshield and wiring also a paint kit. the car looks stunning i also had to get it detailed after so the total cost to repair was $1967.34 i love this car otherwise and i hope this does not happen again. *tr