Consumer Complaint Detail

MERCURY / MONTEREY / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102850 Incident Date: Apr, 13 2007
Consumer's City: BRUNSWICK Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MONTEREY Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MRDA20254B Date added to File: May, 23 2021
Date Complaint Received: Apr, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 23 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 3 year old was in my mercury monterey we were in the process of leaving . she turned the key 1 spot on the ignition and pulled on the gear selector. my van with my child rolled out of my driveway. hitting 2 mail boxes and a cable router before coming to a stop. i took the vehicle back to the dealer ganley mercury in brunswick ,ohio. they told me the car was made this way. i have tried every type of vehicle and had friends try this in theirs. not 1 vehicle will go into gear with out the brake depressed or will not go at all. i think there is a defect in this vehicle. nobody at ford or the dealer ship wants to talk about this,all they say is its supposed to do that. i don't think it is. if you could contact me i would be grateful. thank you. *jb