Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102877 Incident Date: Mar, 24 2007
Consumer's City: VIRGINIA BEACH Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Seat belts:front:buckle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2D4GP44L33R Date added to File: May, 23 2021
Date Complaint Received: Apr, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 13 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased my 2003 dodge grand caravan and took it into hall dodge dealership in virginia beach va for routine maintenance and informed them that my passenger seat belt continuously unlocks itself and has to be checked regularly for security while driving. i took the vehicle in once again for a second time and reiterated that the seat belt was doing the same thing. they told me the vehicle was just over the warranty and would cost almost $300 to repair the seat belt. i told them it was a safety item and to check for recalls. the service guy told me that the bottom locking devise on the seat belt was inoperable and needed to be replaced. please look into this matter as the seat belt is very unsafe. *jb