Consumer Complaint Detail

FORD / EXPLORER / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007102987 Incident Date: Apr, 15 2007
Consumer's City: GULFPORT Consumer's State: MS
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU65K63U Date added to File: May, 23 2021
Date Complaint Received: Apr, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 ford explorer limited, with 59k miles, developed a loud roaring road noise that seemed to be coming from the tires. inspection by the ford dealer identified 3 defective wheel bearings. the right front and both rears. i know that wheel bearings should not fail with such low mileage so i instructed the dealer to replace the 4th bearing which they said was not making noise because i wouldn't risk a failure while driving. i kept the old bearings and it is not possible to determine which one they thought was good. they are all extremely difficult to rotate and there is very obvious roughness during rotation. my extended warranty covered the cost of the first three. my primary concern is the short lifespan of bearings. the front bearings were so bad that i feel sure an extended trip would have caused catastrophic failure. my second concern is that ford has not acknowledged this problem. on-line research has confirmed that i am not the first to have bearing failure before 60k on a 2003 explorer. *tr