Consumer Complaint Detail

FORD / TAURUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103001 Incident Date: Mar, 16 2007
Consumer's City: AURORA Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53241G Date added to File: May, 23 2021
Date Complaint Received: Apr, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 22 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving at low speed, and heard a load "pop" from the driver rear side. i was directly in front of a firestone service center and immediately pulled in. under car inspection showed the rear coil had broke and cut through the inner side wall of the tire. technician said another 500 feet would have caused the tire to blow. if i had been at highway speed a serious accident would have occurred. the firestone manager states they see this problem often on taurus/sable models. i knew there was a recall on the front springs (i had the vehicle in for the recall to check/replace). i contacted my local dealer for details on what to do for rear spring re-call and was told they know of no problem with rear coils. i find this statement hard to believe, since the firestone repair center see cars every month with this problem. i had both springs replaced,struts (damaged), tire replaced, and vehicle aligned ($1300 total). i have defective spring in my garage. *tr