Consumer Complaint Detail

TOYOTA / PRIUS / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103277 Incident Date: Apr, 01 2007
Consumer's City: SEYMOUR Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:storage:tank assembly:filler pipe and cap
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20UX73 Date added to File: May, 23 2021
Date Complaint Received: Apr, 23 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 23 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl* the contact owns a 2007 toyota prius. he tried to put gas in vehicle and found that he couldn't fit the gas nozzle down into the opening, stopping three inches short. when he did try to put the gas into the vehicle the automatic shutoff on the gas nozzle didn't work on the prius. there was spillage when this happened on three different occasions using different gas companies. he contacted the dealership, and they had one of their department managers,go on a test drive with the contact, and he noticed the same problem that the gas nozzle didn't fit into the gas tank. he found in the door panel of the gas tank the instructions affecting the gas nozzle must be completely inserted so that spillage didn't occur. he spoke to toyota manufacturer, and they informed the contact that there was nothing that could be done, and was given case number 200704181013, and they directed him to speak to nhtsa. the contact was informed that there couldn't be any repairs because it was a design issue. with 600 miles. *ak