Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103325 Incident Date: Apr, 20 2007
Consumer's City: HUNTSVILLE Consumer's State: AL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C4GP44353R Date added to File: May, 23 2021
Date Complaint Received: Apr, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 03 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2003 chrysler town & country that i purchased new in oct. of 2003 from mortiz in fort worth, texas. since purchasing this van it has been used for mostly long distance trips and has been serviced regularly. at the end of january 2007 my transmission solenoid pack started leaking. on feb. 15, 2007 i bought a new solenoid pack from madison square chrysler in huntsville, alabama. i installed this item myself being that all that was involved was unbolting the old one and installing the new one. on feb. 20, 2007 with mileage of 87918 i had the transmission fluid flushed by the above mentioned dealer as well as oil change and maintenance checks. on feb. 28, 2007 the check engine light came on. i returned to the dealer on march 1, 2007 with mileage of 87990 for another round of service costing $1033.42. on april 21, 2007 with mileage of 89955 i had complete transmission failure with my two children in the van. i have not taken any action at this time to get this resolved because i cannot afford to pay for a new or rebuilt transmission. *jb