Consumer Complaint Detail

BUICK / LUCERNE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103427 Incident Date: Apr, 24 2007
Consumer's City: LITCHFIELD Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LUCERNE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4HD57227U Date added to File: May, 23 2021
Date Complaint Received: Apr, 24 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 02 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 buick lucerne. when driving the vehicle the steering wheel has to be turned slightly to the left to get the vehicle to drive straight and stay in the lane. the dealer stated that the vehicle needed an alignment at 300 miles. at 600 miles the service manager acknowledged that the problem still exist and performed another alignment. an alignment was done four times and the problem still existed. the dealer also shimmed the engine cradle, but when the contact test drove the vehicle the failure continued to occur. the current mileage was 1,400, and the failure mileage was 300. *ak