Consumer Complaint Detail

CADILLAC / CTS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103684 Incident Date: Apr, 19 2007
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: CTS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly:axle shaft
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G6DN57S340 Date added to File: May, 23 2021
Date Complaint Received: Apr, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 28 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) i took my car in on 3/30 complaining of a leaking rear differential. i was informed nothing was wrong with the vehicle. 4/20 i was driving on the highway at normal speeds. i down shifted and heard a loud bang. the engine revved yet the car wouldn't move. the rear differential had quite literally exploded. 2) the housing to the rear differential shattered causing one of the bolts to come out and the remainder of the housing to hang at an angle. the internals of the differential looked as though a grenade had been set off in them. the passenger side rear half shaft was hanging out of the housing. 3) i'm currently locked in a fight with my local cadillac dealership. they are trying to refuse warranty. *jb