Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103705 Incident Date: Apr, 19 2007
Consumer's City: WARSAW Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEGF21A020 Date added to File: May, 23 2021
Date Complaint Received: Apr, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver's side sun visor has been falling slightly from it's resting position on the headliner. on 4-20-07 the visor fell suddenly all the way downward and fully blocked my view of the road momentarily. i immediately went to my local toyota dealer for advise on this problem. he thought there had been a tsb on the visor but indicated that it was the lexus version that had the bulletin. i do not know this to be a fact. the new visor in my case is cost prohibitive at over 600.00. i am not a safety expert but this seems to be a slam dunk safety issue and not a "i want my visor replaced for free" issue. clearly a defect involving public safety. i suspect some accidents would get more attention-but why wait for one when this problem is so well documented? *jb