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NHTSA Complaint Number: 007103712 | Incident Date: Mar, 20 2007 |
Consumer's City: TROY | Consumer's State: NY |
Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
Model Name: SIENNA | Model Year: 2004 |
Vehicle Involved in a Crash: No | Component's Description: Seats:mid/rear assembly |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: STDZA23C745 | Date added to File: May, 23 2021 |
Date Complaint Received: Apr, 25 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Aug, 11 2003 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 6 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I own a 2004 toyota sienna. since 7,000 i have been in numerous times to fix the middle passenger seatbelt. it becomes twisted and unable to retract properly. it has been replaced twice and un-tangled several times by the dealership. they have taken the seat out to repair it numerous times. it has had the recall done in the past. recently it was brought back for another seatbelt replacement due to it being tightly caught inside the seat. when the car was returned to me, the same seat no longer locked into place. it was brought back to the dealership and i have been told they will not fix it because it was caused by crumbs being in the track when the seat was put back in. i have never felt safe but a child in this seat because i never knew when the seatbelt would not retract properly. i have tried talking with the dealership about repairing the seat however they refuse. this seat is not safe. *jb |