Consumer Complaint Detail

VOLKSWAGEN / PASSAT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103757 Incident Date: Apr, 15 2007
Consumer's City: WYNCOTE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: PASSAT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Structure:body
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WVWPH63B11P Date added to File: May, 23 2021
Date Complaint Received: Apr, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 27 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1) wyncote, pa, april 16, 2007, heavy rain 2) water enters the passenger front and rear floor board. electronic modules located on the floor and wiring harness damaged. vw dealer claims to not know how water entered my vechicle. they say that they have never seen the problem. vw corporate suggests that if i had brought my car in to the dealer for oil changes the dealer would have cleared debris from drain holes as part of regular service. without revealing my conversation with corporate i ask the dealer if they do any cleaning of debris at any point on the car during an oil change service and they told me that they don't. research online reveals hundreds and hundreds of people telling my story. i have also found info on a class action suit being formed for those who again tell my exact story. 3) vw of america refuses to pay for any part of my damages. i have recieved no reason from the dealer for the failure and assume that i am in for the same during the next heavy rain. *jb