Consumer Complaint Detail

CHEVROLET / IMPALA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103818 Incident Date: Feb, 07 2007
Consumer's City: FINDLAY Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF55E729 Date added to File: May, 23 2021
Date Complaint Received: Apr, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 23 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At around 40,000 miles our 2002 impala had brown stuff similar to pudding in the radiator. we have learned that it was caused by the dex-cool antifreeze that general motors puts in their vehicles. at about 100,000 miles the car overheated. we took it to the dealer and they said it needed new head gaskets at a cost $1300.00 possibly higher if the heads are damaged. this is a very common problem with gm vehicles yet gm refuses to acknowledge that it a defect in their product. we have purchased a ford car and will never purchase a gm product again. i had been a gm man for 30 years but not anymore. *jb