Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103830 Incident Date: Mar, 13 2007
Consumer's City: SWANSEA Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:windshield:electrical heating element
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GW68J94C Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 28 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Visibility:defroster/defoger heating system. my wife and i purchased our 2004 jeep grand cherokee in august of 06 with 38,000 miles on the odometer. while she had it in for a routine oil change she told the tech about noises in the dash and he responded with it supposed to sound like that. now 12,000 miles later the jeep has no heat at all and we need to pay $1,000 to fix something that is not covered under the extended warranty. we purchased this vehicle with the intension on keeping it for more than 100,000 miles. if we keep the jeep this long it looks like we'll have to have this fixed again if it breaks every 50,000 miles. i didn't see heat as an option on the window sticker. *tr