Consumer Complaint Detail

CHEVROLET / IMPALA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007103837 Incident Date: Dec, 31 2006
Consumer's City: MOUNT VERNON Consumer's State: WA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: IMPALA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G1WF52E129 Date added to File: May, 23 2021
Date Complaint Received: Apr, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a problem with my vehicle that involves the passlock ignition security system failure with no-start. i purchased the 2002 chevy impala from a dealer used with 80,000 miles on it. a couple months after purchase i started having the problem and the dealer kept putting it on diagnostics and charging me for items that did not resolve the problem. i now, through research, have discovered the gm dirty little secret of the defective system they will not recall and i am a single woman in her late 50's that lives on a fixed income and can't afford to get a new vehicle. i am getting the run around from dealers and they will not give me a honest solution that will not require almost $1,000 replacement on the ignition and passlock sensor. i am very angry and sitting with a vehicle that i cannot go anywhere with that i paid too much for because of the defect and no one will help. i am having health problems due to this and i want help to make the manufacturer to take responsibility for the problem and recall the defective part. *tr