Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 1999
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007103876 | Incident Date: Apr, 27 2007 |
| Consumer's City: | Consumer's State: FL |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system:heater core |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GW68N0XC | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 28 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 29 2001 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Two problems: 1. the blower motor resistor burnt out and the ac/head fan quit working. it was sparking when i managed to disconnect the wire. luckily, i was stopped and could reach it in time - had i been driving its very possible my vehicle would have burnt up. 2. no heat. entire last winter i was forced to drive 2 hours per day constantly wiping fog off my windshield. i was told by a 'mechanic' it was a clogged heater core so i had to put up with it because i did not have the money to fix it at the time. dangerous and cold, but i had no choice. now i am trying to get my vehicle repaired i start researching and find there are entire web sites devoted solely to these two problems. 1. blower motor resistor shorts out. to properly repair you have to replace the resistor and the dashboard wiring harness... very costly!! $600+ 2. no heat due to bad blend doors. $1200+ 3. both of these appear to affect jeeps 1999-2004 year models how can jeep continue to knowingly sale automobiles with 1 - a fire and safety hazard with the faulty resistor? 2 - a safety hazard with no heat due to faulty blend doors? google it... both of these are very well known problems with these vehicles and are not isolated incidents. please look at these two links provided. they just start to scratch the surface of how bad this problem really is. jeep should be responsible for repairing both of these problems as they are both safety issues and they knew about them prior to the sale, not to mention the cost of repairing these items places an unfair burden on the owner since fair trade would mandate these known and recurring defects should have been disclosed prior to sale. these are not rare or isolated incidents, they are known problems jeep failed to disclose or repair. http://www.wjjeeps.com/blower_motor.htm http://www.topix.net/forum/autos/jeep-grand-cherokee/tserat48371icob68/p6 *tr |