| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007103957 | Incident Date: Mar, 29 2007 |
| Consumer's City: HYATTSVILLE | Consumer's State: MD |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FOCUS | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FAHP36343W | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 29 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 20 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: My left tail signal light went out. when i went to change it according to the instructions in my manual i could not remove the taillight capsule from the housing. i went to coons ford fairfax, va to see if they could change it. i was told that the electrical output of my car melted the taillights to the lens on both sides of the car. the estimated repair is $500. i got on the phone and talked to someone at ford's main customer service line. after our conversation they gave me 15% off on my repair bill. after retrieving my car the other taillight died. someone on ford's assembly line did not wiring my car correctly. how is this my fault and why did i have to pay $421.20 for a mistake they made? for safety reasons i got the repairs done. i would like a full investigation of this matter. i have in my possession both broken taillights for anyone to check out.*ak |
