| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007104103 | Incident Date: Apr, 30 2007 |
| Consumer's City: GRAYSON | Consumer's State: LA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: IMPALA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2G1WH55K039 | Date added to File: May, 23 2021 |
| Date Complaint Received: Apr, 30 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 05 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The car was bought new from dealership, with occasional grinding noises noted in reverse and headlights "surging" at night while driving. dealership unable to replicate with the exception of grinding. i was told a loose wire was causing noise in reverse. on 09/26/05, after noticing hard stalls while attempting to start, the fuel pump went out $281.60 for new one. 12/09/05, to dealership for starting concerns and maintenance. 04/13/06-car would not start to leave work. ward's chevrolet came to my work site. left me a rental and kept my car until 04/20/06. i paid $674.56 for a 2nd fuel pump and fuel module. 06/21/06- to local garage with same complaints. $100 paid for "short" in electrical that caused no start and towing. 08/04/06-cooper buick in monroe,la- $281.00 for another fuel pump and recall on 2003 impala headgaskets that i was unaware of. 11/22/06-no start, turn over-went outside 3 hours later-starts with hard start. 12/06/06-brakes went from quiet to grinding-slow hard starts continue. ward's kept the car for a month-never told me what was wrong with car except brakes. did not charge. at this time i had requested a gm investi.-no results-states"the dealership was unable to replicate concern". the car continues to have slow, hard starts with very noticeable gas smells. the smell of gas has been occurring since 04/20/06 repairs. now service, abs, security lights come on and off intermittently with the smell of gas and slow, hard starts. i have been calling ward's since the first week of march 2007 requesting factory rep. to meet and drive car after their having a month with no improvements in cars functioning. i called this a.m. to be informed that new service dept. manager was not aware of problem. this is the 4th time since march i have requested the factory rep. with no response from ward's. *tr |
