Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007104608 Incident Date: Apr, 11 2007
Consumer's City: ERLANGER Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP52U02A Date added to File: May, 23 2021
Date Complaint Received: May, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Make: ford, model: taurus, year: 2002, i was told by the manufacturer of these coil springs mubea: this condition has existed since 2002 for my coil springs rusting and breaking causing tire and car damage. i sustained this damage pulling out of my parking lot onto i-75 @ 176 mile marker north. why is there not the same recall as the one listed below. i keep my car in top running order. this is not fair when the manufacturer is well aware of this condition! i spent 536.00 to replace the right side at airport ford not counting the new tire. i want the other side left side replaced by ford. e.g.:nhtsa action number: pe05054 summary: the office of defect investigation (odi) opened preliminary evaluation, pe05-054, based on 131 vehicle owner questionnaires related to alleged rear coil spring fractures. since opening the investigation there have been an additional sixty-three (63) complaints alleging rear coil spring fracture. an analysis of the vehicle owner questionnaires (voqs) submitted to odi reveals that 42% of the complainants allege that the adjacent tire was punctured as result of a rear coil spring fracture. additionally, an analysis of the complaint data received by odi from ford reveals the following: there were a total of 553 unique vehicle complaints of coil spring fracture. 30% of the complaints allege that the rear coil spring fracture resulted in the adjacent tire being punctured. an engineering analysis (ea06-002) is being opened to further examine the potential safety implications of the rear coil spring fractures as related to tire punctures. *tr