Consumer Complaint Detail

HYUNDAI / ENTOURAGE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007104660 Incident Date: May, 03 2007
Consumer's City: SACRAMENTO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: ENTOURAGE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNDMC233876 Date added to File: May, 23 2021
Date Complaint Received: May, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 12 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased a new 2007 entourage limited in october 2006. the fuel consumption on this minivan is horrid averaging 16.8 miles per gallon. the advertised range was 18 mpg in city and 25 in hwy. with mixed city/hwy driving we are experiencing fuel consumption that is not come close to the city fuel consumption advertised by hyundai. fuel consumption was a big part of our decision to buy this vehicle and it seems the information provided by hyundai was completely deceiving. the dealer told us there is nothing that can be done and we are stuck with this inefficient vehicle. many other owners reporting the same complaint as shown in various websites i.e. edmunds.com *jb