| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007104753 | Incident Date: Mar, 14 2007 |
| Consumer's City: ANGELUS OAKS | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: FORD | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMPU16L23L | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 04 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 01 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: We own a 2003 ford expedition with a 5.4 l, v-8 triton engine. while driving we heard a loud bang and then it sounded like the engine was back firing. we smelled gas and a burning smell. we had our expedition towed to the dealer and were informed that spark plug #7 had blown out of the head, stripping the threads. the dealership informed us that the head needed to be replaced at an estimated cost of $3,500. we had previously taken this expedition into ford at 72,723 miles because the engine lacked power and surged. we were told that spark plug #7 needed to be replaced. this was prior to the ford's recommendation of a tune up to be done at 100,000. they replaced spark plug #7 under warranty, but we were charged to replace the other spark plugs. this is the same spark plug that blew out at 108,411 miles. we have contacted many mechanics to see what other options were available. we attempted to have our expedition repaired by placing a recommended permanent thread replacement insert put into the #7 cylinder; which did not fix the problem. we have been informed that the vehicle has low compression in #7 cylinder and needs a new engine at an estimated cost of $6,000. the mechanic shops that we contacted have informed us that this is a frequent problem with the aluminum heads on the ford expedition and some other ford trucks. a review of the complaints filed with nhtsa shows that this is a wide spread problem with the ford engines. we are requesting that a defect investigation be completed and that ford be held responsible for the defect in their ford expedition engines/heads. *jb |
