Consumer Complaint Detail
CHRYSLER / SEBRING CONVERTIBLE / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007104867 | Incident Date: May, 05 2007 |
| Consumer's City: SABETHA | Consumer's State: KS |
| Vehicle Transmission Type: MAN | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: SEBRING CONVERTIBLE | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:defroster/defogger/hvac system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C3EL75RX4N | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 06 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 04 2007 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I purchased a used chrysler, 2004, sebring gtc convertible just this weekend. on the way home , i live some distance from the dealer, i noticed that the blower motor only operated in high speed. upon returning home the first thing i did was log on to the internet, and discovered that many owners had this problem with all makes of sebring from 2001 to 2006. i read the technical service bulletin (tsb )for the problem, and contacted chrysler customer service. they admitted there was a problem, but won't discuss the matter that it was defective, nor was it covered. in fact, i was informed that even if the car was brand new that chrysler has not offered to reimburse costs or to repair this problem for the owner. the service representative raised his voice and challenged me, when i calmly informed him i would be in touch with company officials and with my state's attorney general, so that since there was a known problem with this system, but no recall. he could enforce the lemon law on this make and model for future automobile consumers. the customer service representative was rude, and very impolite---almost threatening. also, despite my documentation, including a receipt for payment and contract, chrysler denied the extended warranty on my vehicle. *ak |