Consumer Complaint Detail

DODGE / RAM 1500 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007104869 Incident Date: Apr, 02 2007
Consumer's City: GLOVERSVILLE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hood:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7HF13Z21J Date added to File: May, 23 2021
Date Complaint Received: May, 06 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl-caller owns a 2001 dodge ram 1500 new england limited edition. current mileage is 66,200. failure mileage was 66,150. while driving down a hill at 30 mph the hood flew up and put a line across the bottom of windshield. the visibility was zero. he slammed on brakes and stopped vehicle. he got on top of the vehicle and had to force the hood back down. it would not stay closed on its own so he had to bungee it down. there was extensive hood damage he drove home about four blocks away. called dealer next morning and was told there was no recall for that year and model the hood recall was only for 1994-1999. ktf the consumer stated received a letter from daimler chrysler stating that there was a recall for the 1994-1999 due to the fact that the hood latch had failed and was rusted in the open position that was why the recall was issued for the years previously stated. however, the consumer stated there is a 2 line blurb in the owners manual on page 312 that states when performing maintenance services please use multipurpose grease ngli grade 2ep. they don't believe in the letter that it was done during the oil change. the consumer stated will contact places where he had oil change. updated 07/10/07 *tr