| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007104874 | Incident Date: Apr, 23 2007 |
| Consumer's City: | Consumer's State: TN |
| Vehicle Transmission Type: MAN | Manufacturers Name: Nissan North America, Inc. |
| Model Name: ALTIMA | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1N4AL11DX2C | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 06 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 12 2004 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 10 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On november 8, 2006 i took the vehicle to nissan of rivergate with 78,903 miles on it which was well within the expiration date of the extended warranty. at that time i was told to bring the car back after i had driven approximately 1,000 miles. on november 22 , 2006 i returned and spoke with a service advisor and a mechanic. i was told the oil was about quart low. the mechanic looked up some qualifications on the computer and determined that i was qualified to receive a new engine. he said there was an engine already in stock, so he did not have to order one. i scheduled an appointment to bring the car back on november 28, 2006. while there i was handed a business card with a notation on the back that read drop off on tuesday november 28, 2006 for engine replacement. on november 28 i dropped the car off at the shop, expecting it to be three days in shop time for engine replacement. i received a phone call on november 29, 2006 stating they would have to do another oil consumption test . at this time the service manager told me that i did not qualify for a new engine or even to fix the existing engine. also, he claimed since the recall of 2004 altimas for oil consumption everybody y has been trying to get a new engine. then, he added that the purpose of a dipstick was to see how much oil needed to be added because all cars burn oil. a vehicle consuming of a quart of oil was acceptable oil consumption for 1100 miles. i contacted nissan of north america, who advised me to go to nissan of gallatin. i went to nissan of gallatin, and was told to do another oil consumption test. i received the same run around from nissan of gallatin ,and as of 4/24 i added 3 quarts of oil after driving 1046 miles. *ak |
