Consumer Complaint Detail

FORD / EXPLORER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007105051 Incident Date: May, 04 2007
Consumer's City: Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:lever and linkage:column shift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU63W92Z Date added to File: May, 23 2021
Date Complaint Received: May, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 28 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After coming to a complete stop in a local neighborhood attempted to shift the vehicle into park as my wife exited the vehicle. the shift lever broke inside the steering column with the transmission in reverse. i was able to manually shift the linkage on the side of the transmission using a pair of pliers while the emergency brake was set, and my wife applied the brakes. the vehicle was then driven to the local ford dealer, where i was informed that the entire steering column would need to be replaced at a cost of $1200.00. this vehicle was bought new in 2001 and has only 58,000 miles. it has not been abused in any manner. there was no warning whatsoever that there was any type of a problem. surely, this was a manufacturing defect that ford will probably deny.*ak