Consumer Complaint Detail

FORD / TAURUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007105349 Incident Date: May, 09 2007
Consumer's City: SHELBY TOWNSHIP Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53U01G Date added to File: May, 23 2021
Date Complaint Received: May, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 24 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2001 taurus: the spring on the ear driver's side wheel broke and destroyed the tire. ford knew that the springs installed on this type of vehicle were prone to breaking, and even had a recall relating to this exact problem for the front wheels. i didn't understand how it was determined that there was a problem with the springs, but failed to replace all the springs during the recall. when i contacted the dealership i was told that they were surprised that there was not a recall on the rear springs, and that they thought that there should have been a recall.*ak