Consumer Complaint Detail

FORD / TAURUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007105369 Incident Date: Feb, 22 2007
Consumer's City: SUNBURY Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP55U31A Date added to File: May, 23 2021
Date Complaint Received: May, 09 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 07 2005
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I had a catastrophic failure of the coil springs on the 2001 ford taurus, and had to replace the front coil springs at my expense. later , i found out about safety recall 04v332000 , and presented the bill to the local ford garage for reimbursement of the price of the parts. the district ford recall representative refused my claim and would not give a reason other than the work was not done at a ford garage. what were the options. the spring destroyed the tire and i could have crashed under other conditions. *ak