Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007105519 | Incident Date: May, 10 2007 |
| Consumer's City: DALLAS | Consumer's State: TX |
| Vehicle Transmission Type: | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 10 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 14 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: the vehicle i own, a 2002 chrysler town and country, is just an example of a widespread problem industry wide. many, if not most cases these days have plastic covers over the headlights. within a few years, depending on mileage and driving conditions the covers get scratched and more importantly cloudy and discolored. this dramatically reduced the light output and created a safety hazard at night. this would not be so bad if the covers could be readily replaced at nominal cost. but this was not the case. in most cases the entire assembly must be replaced at very high cost. in my case, the cost was in excess of $1000 each. thus, most people simply will not replace them. i think rules should be in place to force the use of a longer lasting material, or to force the design to allow replacement at reasonable cost.*ak |