Consumer Complaint Detail

FORD / EXPLORER / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007105598 Incident Date: May, 09 2007
Consumer's City: WESTOVER Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 11 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle is a 2004 ford explorer. when i set the cruise control at certain speeds it sometimes shuts the engine off. ford has done nothing to correct the problem. they tell me that they cannot duplicate the problem. i have taken three of their technicians in the car with me and shown them that it shuts the engine off. however, they say they don't know what causes it. even though this problem has existed since the first day i owned the ca, they now want me to pay to diagnose and fix it.*ak