Consumer Complaint Detail

MAZDA / PROTEGE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007105804 Incident Date: May, 07 2007
Consumer's City: WESTLAND Consumer's State: MI
Vehicle Transmission Type: MAN Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:emission control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BJ245931 Date added to File: May, 23 2021
Date Complaint Received: May, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 15 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving normally to my home after work the car stalled at a stop light. )when restarted there was a loud clanking/hammering noise from the engine for about 15 seconds then the sound went away, the cell lit up and the engine started shaking. when checked for codes a misfire on cylinder -4 was found. (the spark plug on cylinder 4 had been smashed flat by a foreign object that caused the hammering noise, nothing was found inside the cylinder , using a magnet. the spark plug was replaced and the car worked as normal. upon investigation on the internet i found recall 3005c for the vehicle that describes my problem and if not fixed can cause engine failure. when contacting mazda customer assistance they said my vin was not in range for this recall and that i would have to pay for any repairs because my car has 61000 miles and even though the emissions warranty is still active, the regular warranty is over.*ak