| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007105971 | Incident Date: Apr, 03 2007 |
| Consumer's City: DREXEL HILL | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Hyundai Motor America |
| Model Name: SANTA FE | Model Year: 2007 |
| Vehicle Involved in a Crash: No | Component's Description: Air bags |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5NMSH13E37H | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 15 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 23 2006 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1/26/07-took car in for 3,000 mile service actual mileage was 3,154. 4/4/07- took car in for air bag warning light on dash. technician cleared all failed codes- rechecked codes to find all okay. mileage was 6,138. *ak 4/6/07- airbag warning light on dash is coming on again. 4/12/07- take car back to dealer to correct airbag warning light. car was at the dealer for 3 days while they ordered and replace the module assy-air b. i again indictaed my conern on safety of bags deploying in an accident. mileage was 6,391. 5/12/07 '' air bag warning light is on again. 5/14/07 '' contact dealer to schedule appointment for service on airbag system. 5/16/07- take car in for service at 8:00am. dealer is ordering a driver side airbag unit. they indicate that this will be in the week on 5/21/07. i spoke with the service manager (steve mountes) about my displeasure on this issue and my safety concerns. steve did indicate that with this warning light illuminated on the dash, the air bags would not deploy. i again stressed my concern on the safety of the vehicle. i also discussed my displeasure that they would not provide a loaner car for today''s service. steve indicated that a loaner would be provided when i bring the car in for the driver side air bag replaced scheduled for the week of 5/21/07. service time was one hour. 5/16/07- filed an electronic complaint with the nhtsa. |
