Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106077 Incident Date: May, 06 2007
Consumer's City: MALVERN Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:hub
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: May, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 09 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Grinding noise progressively increased over the last several weeks. took the car to local mechanic. in early 2006 he had replaced a rear hub assembly for noise. he diagnosed that there were three bad wheel hub assemblies and they were the same three replaced in 2006. he stated that this was a very common explorer problem. i felt 6 wheel hub replacements in 2 years was excessive at $450 a pop, including labor. this was a problem that ford needed to address. luckily, two of the three parts were covered under warranty , napa, but i did have to pay for the labor.*ak