Consumer Complaint Detail

SATURN / ION / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106243 Incident Date: May, 16 2007
Consumer's City: MISSOULA Consumer's State: MT
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ION Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8AL52F03Z Date added to File: May, 23 2021
Date Complaint Received: May, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 01 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This happened three times now. first time the daughter was driving and the vehicle service engine display came on and all electrical power went out. immediately pulled to the side of the road. turned off the key, checked under the hood for smoke, and called dad because the car was stuck in park with the key stuck in the ignition, and the windows locked in the down position. called roadside assistance ,the extended warranty - no problem, they will tow it to the nearest saturn dealer, 180+ miles away through a rain storm. several days later had to drive round trip to retrieve car from saturn dealer, who has replaced 7.5 amp body control module fuse, but didn't know why it blew out. got back home , 180+ miles and no problems. daughter entered the car, went 8 miles, bang same thing. to replace fuse called saturn to make an appointment. drove car back to saturn 180+ miles to get fuse to blow 3 times on way back by adjusting the lh rv mirror. they kept the car for one week and replaced lh mirror switch. picked up car from saturn. dealer no problems for about a month. today she was heading to work, adjusted lh rv mirror and bcm fuse blew out, everything went dead. called saturn why do i have to pay to have them fix what i just paid to have fixed , $50.00 deductible, and what was the real root of the problem? when was this going to happen again? checked this site for other similar problems. found odi #10152158 noticed that the vins were very similar - 9th digit was different. mine was 0, and theirs was x. did not know if that was significant. it happened twice 13 months apart. we have been able to duplicate. 1 original failure, 3 duplicated by myself, and now another failure. don't think it was the mirror switch. it was the bcm? owner loved saturns. he owned 3. 2006 vue, 2006 ion quad coupe, and 2003 ion sedan. this was a lemon. saturns were not lemons. this was a little elctronic glitch is., and a safety hazard that could get someone killed. *ak