Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106345 Incident Date: May, 16 2007
Consumer's City: WAXHAW Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4HS58N35C Date added to File: May, 23 2021
Date Complaint Received: May, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2005 jeep grand cherokee limited w/ a 4.7l v8 engine in early 2005 from hunter chrysler in charlotte, nc , now owned by metrolina chrysler, south blvd, charlotte,nc. since the vehicle was brand new it stalled on numerous occasions - sometimes when i was at a stop, and other times when the vehicle was at rated speeds! i took it to the dealer at least 5-6 times for this problem, and they have finally admitted that chrysler was aware of the problems on this engine, but no one could offer a solution. i have talked to several chrysler representatives, who were always very courteous, but no one has offered a solution. the last chrsyler representative said the only thing he could do was to recommend to me to trade the vehicle in. when i explained that i would take a loss on the trade-in value , less than two years old but 48000 miles he suggested that a chrysler district manager would be in contact and could maybe help soften the financial blow. it has been two weeks and i have heard nothing. meanwhile the vehicle kept stalling and i was afraid that i will get into an accident and get hurt or worse. my wife will no longer drive the vehicle. please help. *ak