Consumer Complaint Detail

CHEVROLET / SILVERADO 1500 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106372 Incident Date: May, 18 2007
Consumer's City: ROSCOMMON Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 1500 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCEK19Z87Z Date added to File: May, 23 2021
Date Complaint Received: May, 18 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 22 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have a new 2007 chevrolet silverado that has been a problem. when you gave it gas it would shift real hard, we took it to the dealership and the seals in the transmission had to be replaced. the truck was in the shop 2 or 3 days for that. the hard shifting was still there. we continued to drive it. a couple days later my husband was driving the truck, and it stalled on him while driving. we drove it for about a week like that until i called gmac to report to them what was going on with the truck. the women i talked with told me it was a saftey issue and needed to be taken into the dealership.we took it into the dealership everytime the truck would stall while driving and nothing showed up on any dashboard displays. when the dealership had it,they hooked a computer to it and drove it. it did stalled on them, and their computer registered a failure, but it showed no codes. the dealership said they had to contact gm to find out what to do. we needed our truck by friday because of prior plans. we called gmac complaint line on thursday to find out what was going to happen. we talked with the complaint department as well as their saftey deparment explaining everything that was going on and that we needed thetruck. they said there was really nothing they could do, and pretty much told us we could pick thetruck up, knowing it was already noted as unsafe to drive. on friday the dealership put a new computer in it, and my husband picked it up. on saturday my husband and i were driving on i-75 in the passing lane going 75 mph and the truck quit on us. we almost had an accident with a jeep, along with almost going down a hill. i called gmac right away to let them know what happened, along with letting them know that the computer wasn't the problem. this truck was a major safety issue. i've explained my concerns with gmc over the last couple of days, and they didn't want to help us at all.*ak