Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106421 Incident Date: Mar, 19 2007
Consumer's City: DENVER Consumer's State: CO
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:control module (tcm, pcm)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU72E92U Date added to File: May, 23 2021
Date Complaint Received: May, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 26 2006
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The transmission in my 2002 4wd ford explorer failed at 73,000 miles. i was traveling on a highway when the problem occurred. i was fortunate that the highway was empty at that time when the transmission failed. the problem occurred suddenly and i feel that my life could have been endangered if more automobiles were present on the highway i was traveling on. i read that sudden transmission failure is a very frequent occurrence among 2002 ford explorers and also read that ford has not addressed the problem through any sort of safety recall procedure. when i called ford to submit a patron complaint ford confirmed that no safety recall had been issued. *tr