Consumer Complaint Detail

FORD / MOUNTAINEER / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106635 Incident Date: May, 19 2007
Consumer's City: PLYMOUTH Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:hatchback/liftgate:lock
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 4M2ZU86K93U Date added to File: May, 23 2021
Date Complaint Received: May, 21 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2003 mercury mountaineer had a lift gate recall. lincoln mercury dealer in hyannis, ma replaced parts to fix. this was last year. this week the latch broke on the outside of the window and the glass fell again. lincoln mercury dealer in hyannis charged me for the part! this all is directly related to the earlier recall i would believe. the dealer says no. the original recall said liftgate glass strut may disengage or hinge may fracture, allowing glass to fall and possibly break. am i wrong? and if it not part of the recall then i guess it should be. thank you very much for your time.