Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106700 Incident Date: Apr, 08 2007
Consumer's City: Consumer's State: MD
Vehicle Transmission Type: MAN Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Seat belts:rear/other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13C72U Date added to File: May, 23 2021
Date Complaint Received: May, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 08 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought a used sienna mini van from toyota in md with 55.000 miles on it with all the warranties.when we went to use the rear seat belt on driver's side we noticed it would not retract. we took it to dealer ,and after having it for a few days they called me and told me that the rear seat beltwas not under warranty, and it would be $ 500.00 to replace. then the the mamager for the parts department caled me, and said that they will cover half the bill.i declined since we never used that seat belt .then he told me that he would talk to the used car department about covering some of the cost he has not retorned my calls and ehen i go into the dealership they told me he was out sick.were execting our 4 th child and we needed a working seat belt so we had the option of using the rear seat belt since we still were making payments on this mini van.we also had a mid seat that seemed to be loose, and the part number they gave me was wrong .can you help me with this sincerly , a am aconcerned mother. *ak