Consumer Complaint Detail

FORD / EXPLORER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106756 Incident Date: May, 21 2007
Consumer's City: ORANGE Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly:pedal/hand lever(motorcycle)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU32E2WZ Date added to File: May, 23 2021
Date Complaint Received: May, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 14 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The 1998 ford explorer accelerator pedal fell off. i was driving at 60 mph in a straight line and accelerating to 65 mph when i felt a pop. the accelerator pedal stopped working. despite the emergency flashers, i was nearly rear-ended by a car that didn't notice i was slowing down on the freeway. luckily, i pulled over and stopped safely. looking at the break, i think the sheet metal holding the rivets was too weak.*ak on 5/23/07 i called the ford customer relations hot line. they refused to help stating only there are no recalls on my car. i believe this is a safety issue and can very easily result in an accident and deaths. ford should investigate this and pay for repairs of defective materials used or improper installation. when was the last time you heard of an accelerator peddle falling off?