Consumer Complaint Detail
CHEVROLET / MONTE CARLO / 2000
0 Injured
0 Death
Yes Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007106788 | Incident Date: May, 20 2007 |
| Consumer's City: FOND DU LAC | Consumer's State: WI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: MONTE CARLO | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:turn signal:switch |
| Vehicle Involved in a Fire: Yes | Persons Injured: 0 |
| Vehicle's VIN#: 2G1WX12K8Y9 | Date added to File: May, 23 2021 |
| Date Complaint Received: May, 22 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 28 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was driving monte carlo ss 2000 the other day and smoke started coming out of the steering wheel. i inhaled a mouthful, the throat burned all day. almost in an accident. the windshield wipers started running and would not shut off, so i removed the fuse. i noticed my headlights no longer worked also. when i got home i opened the dashboard and steering wheel cover , and the burnt smell was coming from the turn signal switch. i opened the switch, and everything inside was melted. i notified general motors right away. they told me to take it to a gm dealer , so i did. but the gm dealer wanted to charge a $100 to diagnose. none of the fuses on the car blew out when the switch started on fire. i found a used switch for $85.00 so it cost less the dealer to tell me it was bad. it was a faulty switch , and gm told me i could only have a gm dealer fix it. i told them i could not justify or afford paying more for the diagnosis than the used part. gm told me i could not put a new switch in myself or i won't be reimbursed if there was a recall. this was a very serious safety issue. gm won't help me out anyway and they didn't really seem to care about this issue. so i either go to the dealer and pay $500 to get it fixed or pay $85 and do myself. they put me in a situation so they didn't have to do anything about this problem. i told them i would send the switch to them, but they didn't want it. neither could i have another mechanic replace it except for gm. this was rediculous. someonewas going to get killed if this happened again.*ak |