Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2006

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007106851 Incident Date: May, 18 2007
Consumer's City: PRAGUE Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 2D4GP44L16R Date added to File: May, 23 2021
Date Complaint Received: May, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 19 2006
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own and drive a 2006 dodge grand caravan. on may 19, 2007, i drove to my usual parking spot and put the van in 'park'. i exited the car and looked to the rear of the van to see how close i was to the sidewalk. i reached into the car to pull out my key, accidentally turning it to 'accessory' for a brief second before turning it to the 'off' position and removing the key. while standing next to the car, with the driver's door still open, the van began rolling backwards! i was in shock for a bit before i realized what was happening. the driver's door was pushing me from behind, and i had to walk forward to keep the door from knocking me down. i tried to reach the brake with my left hand or jump into the vehicle so i could brake. being pushed by the door prevented this. the rear wheels rolled over the curb followed by the front tires. i desperately tried to prevent the van from rolling into the street by grabbing the steering wheel and turning it a little. the slight upslope of the road slowed the vehicle down enough for me to jump in. i put the key into the ignition, started the vehicle as quickly as i could and put it in drive. i moved forward slightly, hitting the curb, put it into reverse and drove back a bit to clear the curb, put it back into drive and drove back up onto the parking area. i immediately felt pain in both knees, back, both hips, right leg and right ankle, left upper area under my arm and into the ribcage. later i also began having stiffness in my neck, and experienced occasional numbness in both arms, depending on the position i had them in. i tried to contact daimler chrysler online since it was a saturday. even after choosing the link "contact us" i was never given a phone number or e-mail address! on monday, may 21, 2007, i contacted the dodge dealer from whom i purchased the vehicle one year ago. i made an appointment to have the van checked over and repaired this friday, may 25, 2007.